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Tag Archives: Social media strategy

March 13, 2020

A social media strategy is arguably the most essential factor required for any business or brand that wants to take up social media marketing. Without a social media strategy, you have no way of assessing the effectiveness of your social media posts, mostly because you don’t have an idea of what exactly you want these posts to achieve. A social media strategy helps to focus your efforts and overall, increases the value of your brand’s social media presence.

So what is a social media strategy?

Put simply, a social media strategy is a layout of what you want to achieve using social media. You’re definitely going to be posting a considerable amount of content and, basically, your social media strategy answers the question “why?”.

To develop a strong social media strategy. There are a few things need to put in place.

Firstly, you have to specifically define your business objectives. Your business objectives could be to increase awareness of your brand, to attract traffic to your website, or anything else. It could be one specific objective or it could be two or three of them. It all depends on the overall goal that you want your brand’s social media presence to achieve.

Without defined business objectives, it will be difficult, if not impossible for you to precisely estimate the progress your brand is making by being on social media.

Another important thing you have to do is define your target audience. On social media, you can’t get everybody’s attention and really, you don’t need to because it’s very unlikely that everybody is going to be interested in what your brand is offering. When you know the attributes of your ideal consumer, you can avoid creating unnecessary content in a futile effort to please everyone. Your target audience will have a couple of things in common. This may be their age, location, jobs, income, etc.

Precisely defining your target audience will go a long way in determining a lot of things such as the content you post, the form your content is going to take (e.g. videos, pictures), the voice or tone of your posts (and brand), even the choice of social media platforms you are going to use should depend largely on the audience you want to reach.

Finally, constantly assess and improve your social media strategy as much as possible. This is where Social Media Analysis comes in. This involves gathering and analyzing data about your previous social media activities. It will also be helpful for you to analyze the social media data of that your competitors, especially if you are just about to begin using social media for your brand marketing. It isn’t the easiest of tasks but is crucial because it helps you to know what works, so you can focus your efforts in that direction, and what doesn’t work, so you can avoid these things. There are a lot of social media analysis tools available online and some are free so you don’t have to worry about the cost.

Implementing these things will go a long way in improving your social media strategy and by extension, your brand’s value.

March 4, 2020

The advent of social media has presented a huge turn around in the way businesses communicate with their audience. There is a vast amount of information fighting for the attention of the average social media user today. Advertising tactics that may have been efficient with mass media (e.g. radio, television) simply won’t get you anywhere with social media.

When mass media was predominant, all a company had to do was buy time or space and they could get the attention of the public. Now, however, things have changed. Even though you can still buy space on social media, this doesn’t guarantee that you’ll get any attention at all, mainly because of all the distractions available on the internet.

So what is the way forward?

To attract the attention of your target audience on social media, engagement should be a key consideration. Your audience should feel involved. Even if you choose to go the way of interruptive advertising, make sure your adverts have value and the capacity to appeal to your target audience and also incite a response from them. For instance, on Snapchat, you want to create filters that your followers can use. By letting your audience interact with your brand, they feel involved.

It is important to note, however, that although you can start the conversation about your brand, with social media, you can’t control it. You have very limited power over the information that is generated about your brand. Most times, a large amount of the conversation going on about your brand is generated by the consumers. Feedback about your brand products/services constitutes a considerable part of these conversations. To some, this may sound like a disadvantage, but consumer-generated information can serve as a powerful tool in making your ads more effective. Research has proven beyond a doubt that people’s decisions are influenced strongly by consumer feedback. And you can in turn influence this feedback simply by listening and responding.

Listening is key to the success of any social media strategy. One mistake brands commonly make is that they talk too much. You want to get information about your brand out there; you want your audience to know why you are the preferred choice. But while all this important, it is also key that you listen to what is being said about your brand and respond appropriately. As much as possible, reply to feedback and if you feel you’re not getting enough feedback, ask for it. Let your customers know that they are important to you and that you care about their opinions. Listening gives you an idea of what works and what doesn’t and helps you fine-tune your social media strategy so you can get the most out of it. This way, you can ensure your ads elicit a more positive response from your customers who are in turn more likely to generate positive conversation around your brand which more people will respond to. This way your customers will feel involved.